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Operations Analyst

eToro

eToro

IT, Operations
Limassol, Cyprus
Posted on Thursday, March 21, 2024

Operations Analyst

  • Operations
  • Limassol , Cyprus
  • Intermediate
  • Full-time

Description

eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world.

With over 1500 employees worldwide, We have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets.

We are constantly growing and are excited to share that we are looking for an Operations Analyst to join our team!

What will you be doing?

  • Work closely with the Operations team to drive initiatives and improve efficiency
  • Elicit high-level requirements and business needs from end users across multiple domains
  • Document, analyze and streamline internal and external processes, with a particular focus on operation processes
  • Define performance metrics for the Operations department and provides regular performance reports
  • Measures and monitors process performance, providing data-driven insights and improvement recommendations via data analysis
  • Clearly articulate, document, and organize project and process documentation
  • Provide impact assessment and recommendations on various solutions
  • Prioritize competing business demands
  • Drive task and project delivery, providing regular progress reports for the operations departments of eToro
  • Log and investigate day to day functional issues; drives resolution

Requirements

  • Previous job experience in a related field – Minimum 2 years, preferably in Business Analysis, Product Management or similar roles
  • Open to creative solutions and business innovation; a team player
  • Good knowledge of Microsoft Office programs, including excellent Excel skills / ability to analyze large data sets
  • Excellent analytical and organizational skill
  • Advanced process / procedure documentation skills (frameworks, methodologies)
  • Ability to multitask / operate efficiently in a high-pressure environment and prioritize tasks accordingly
  • Strong communication and presentation skills, must be comfortable to communicate with Senior Management
  • English - At mother tongue level
  • Previous experience in the FX / other Financial Services industry will be considered an advantage